Letter: Local is just better

I smiled in recognition as I read Jed Duvall’s recent “Shop Local” column in the Rappahannock News. Newer cars seem to be more difficult to work with. Computers run everything now, and things that used to be pretty matter of fact on older vehicles seem more complicated than they should be.  

Just before I picked up my weekly paper from the post office (yeah, I am one of those folks who prefers a hard-copy paper edition), I had looked into getting a new battery for one of our cars. Now that it’s getting cold, it’s a bit slower to start in the morning and I can tell it’s time to get a new one. I checked two car parts places in a neighboring county to get information on options. There were brand names I’d never heard of, with a wide spread in prices, warranties and cold cranking amps (CCA). One place told me they couldn’t help me put it in — “We’re not allowed to touch a customer’s car,” I was told.

Then I called my favorite garage, the one I trust. “We only sell Interstate batteries,” Ricky said. Now that was a brand I’d heard of. Warranty and CCA were better that the lesser-name ones, and the cost of the Interstate was less than several of the others I’d been quoted. “I got two here right now; why don’t you come by tomorrow and we can put it in for you,” Ricky said.

I don’t know why I bothered to even call anywhere else. I am getting a better battery at a fair price from a local business with great customer service where my money will stay in the county. A win-win-win, wouldn’t you say?

Karen Hunt

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